At AltySafe, we prioritize your satisfaction with every purchase. If you find yourself unsatisfied for any reason, we offer a convenient return policy to ensure your peace of mind.
You have 7 days from the delivery date to return any unused or unopened item for a full refund or exchange.
Items must be in their original condition, with all packaging and tags intact. Used, damaged, or incomplete items may not be eligible for return.
Contact our customer service team within the 7-day period to request a return authorization and receive instructions for the return process.
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
Once we receive the returned item and confirm its condition, we will promptly process your refund or exchange. Refunds will be issued to the original payment method used for the purchase.
Certain items may be non-returnable due to hygiene reasons or manufacturer restrictions. Please review the product description or contact us for clarification before purchasing.
If you receive a damaged or defective item, notify us immediately. We will arrange for a replacement or refund, covering any return shipping costs incurred.
At AltySafe, your satisfaction is our priority. If you have any questions or concerns about our return policy, please reach out to our friendly customer service team for assistance.
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